General-Purpose AI Agent Platform · Software + Hardware

One AI Agent Foundation,
Built for Every Industry Floor

GripMotion packages AI model routing, local knowledge retrieval, multi-AI-agent orchestration and edge hardware into one reusable AI foundation. The same platform adapts quickly to different verticals — auto repair is our first field with a complete, proven business loop.

Input · What you provide
Text Voice Photos Video OBD Data
Platform · AI Agent Platform
GripMotion AI Agent Platform
AI Digital EmployeesWork as a team
AI ModelsListen · See
Expert KnowledgeEvery answer sourced
RAG RetrievalInstant · Sourced
Knowledge GraphConnected reasoning
Output · What you get
Inspection Report Repair Plan Transparent Quote Proactive Reminders
Hardware · Runs on
AI Mobile Workstation Rugged Tablet Mobile App AI Edge Box Cloud
Software + Hardware · Messaging Touchpoints · Works Everywhere
3 layers
Platform Architecture
9
AI Digital Employees
9 steps
Full Workflow Relay
4
Delivery Options
SEC.01 / PLATFORM
Platform Architecture

One AI Foundation, Three Reusable Layers

What is truly reusable across industries is the AI agent core in the middle. Switching industries only swaps the top application layer and knowledge base — the underlying AI capabilities are never rebuilt. That is what makes GripMotion a platform, not a single product.

Layer 03

Vertical ApplicationsAPPLICATIONS

Industry-specific AI agent applications and workflows. Each vertical brings its own roles, knowledge base and deliverables, sharing the same underlying AI capabilities.
LIVEAI Auto RepairAUTO REPAIR READYIndustrial Equipment O&MEQUIPMENT READYAfter-Sales Service QAQA READYDomain Knowledge AssistantKNOWLEDGE
Layer 02 · Reusable Core

AI Agent CoreAGENT CORE

The real asset of the platform. Industry-agnostic — build once, reuse everywhere.
ROUTING
AI Model Routing
Primary + reasoning + cloud models, four-level automatic fallback
ORCHESTRATE
Multi-Agent Orchestration
Multi-role pipelines, end-to-end automated collaboration
RETRIEVAL
Local RAG Retrieval
Fully local vector search, no GPU server required
MULTIMODAL
Multimodal Understanding
Text / voice / image / video through one unified entry
Layer 01

Edge HardwareEDGE HARDWARE

Where software meets hardware. AI agents that truly run on the industry floor — weak-network, offline and mobile scenarios all covered.
AI Agent BoxEDGE BOX HD CameraUVC / VISION Noise-Cancelling VoiceASR OBD / Sensor InterfaceDATA-IN Weak-Network / OfflineEDGE
SEC.02 / CAPABILITIES
Reusable Capabilities

Six Reusable AI Capabilities

These AI capabilities are industry-agnostic — the foundation GripMotion calls on in every vertical scenario.

01 / 06

Dual-Track Model Routing

Everyday dialogue and structured tasks run on the primary model; complex diagnosis runs on a chain-of-thought reasoning model; cloud models as backstop, with automatic fallback at every level.

MODEL ROUTING
02 / 06

Local Knowledge Retrieval

Fully local vector retrieval with no GPU server. Repair manuals, shop standards and expert cases are always at hand — every answer comes with its source.

LOCAL RAG
03 / 06

Multi-AI-Agent Orchestration

Break a complex business process into multiple role-based AI agents chained into an end-to-end pipeline — each role independently replaceable and tunable.

ORCHESTRATION
04 / 06

Multimodal Input

Text, voice, images, video frames and sensor data all flow into one processing chain — matching how work actually happens on site.

MULTIMODAL
05 / 06

Edge Deployment

A single edge AI agent box runs in weak-network or offline environments; cloud is optional, and data never leaves the site.

EDGE DEPLOY
06 / 06

Private & Isolated

Multi-tenant isolation with on-demand private deployment. Only business data is kept — no sensitive identity information is collected.

PRIVACY
SEC.03 / VERTICALS
Industry Verticals

Two Landed, Extending Everywhere

AI auto repair and AI marketing both run complete commercial loops on real store data; a customised NEV brand-specialist edition is delivered and the AI role-play training platform is in trial. The other directions share the same core — we only mark a vertical as “live” after it is validated with real-world data.

// 01LIVE

AI Auto Repair

For mid-size chains and independent shops: reception, diagnosis and quotation fully powered by AI agents, with a deliverable product today.

// 02LIVE

AI Marketing Agent

Customer segmentation, campaign and message generation with store-visit attribution — delivered as a standalone app, running on real store data.

// 03DELIVERED

NEV Brand-Specialist Shops

A customised edition for brand-specialist chains: VIN scan opens the file in one step, quick-check ticks, an EV powertrain diagnostic workbench, alert-code parsing and repair-procedure pointers — delivered and live.

// 04IN TRIAL

AI Role-Play Training

Three entrances — knowledge base, learning centre and AI role-play — where the AI plays the car owner and staff practise repeatedly with line-by-line coaching; for shops and training providers.

// 05IN TALKS

OEM After-Sales Networks

After-sales systems for NEV automakers: digital employees at service outlets, dual-path EV powertrain diagnosis, second-line technical support and quality data flowing back.

// 06IN TALKS

Insurance Claims Collaboration

Repair-side AI working with loss assessment: claims work-order digital employees, EV powertrain loss evaluation, process records and data feedback — without touching claim approval.

// 07OPEN

Your Industry

Energy-storage O&M, industrial equipment repair, field inspection… any field with clear knowledge boundaries and on-site workflows can build AI agent applications on the GripMotion AI foundation.

Core Product

AI Repair Agent: Our Commercially Proven Core Product

Give every repair shop its own “AI employees” — from check-in to renewal, every step has a dedicated AI employee in charge and nothing falls through the cracks. Dual-track models, a local knowledge base and an edge box keep even weak-network shops running steadily.

EMPLOYEES
9 AI Digital Employees
Reception, inspection, diagnosis, quoting, repair, QC, follow-up, renewal and marketing
WORKFLOW
9-Step Relay
From arrival to post-delivery follow-up, every handover is recorded
DUAL MODEL
Models in Tandem
Cloud and local models run in parallel, routed by scenario and connectivity
FALLBACK
4 Fallback Levels
Weak network or offline, work continues — the shop never stalls on connectivity

One Car In, AI All the Way

01Intake & Diagnosis
AI Check-inListen & file on arrival
→
AI InspectionPhoto by area · report generated
→
AI DiagnosisThe fault, the cause, the fix
↓
02Quote & Repair
AI QuotationLabor & parts, fully transparent
→
AI Repair GuidanceStep-by-step · safety notes
→
AI Quality CheckItem by item · no fail leaves
↓
03Delivery & Retention
AI Follow-upCatch issues early
→
AI Renewal CareProactive expiry reminders
→
AI Re-engagementSegmented campaigns bring them back
Closing the loop: inspection findings, repair records and follow-up results all settle back into the customer file, handed to the AI Marketing Agent so the next visit never starts from zero.

Everyone Gains: Owners, Technicians, Shop Owners

Car Owner · RELAX

Peace of mind

Report an issue in one sentence and track progress anytime; quotes are transparent and comparable before confirming, with follow-up after delivery.

Technician · WORK SMARTER

Less effort

Follow the AI’s steps and even new hires do the job right; ask tough questions online instead of waiting for a senior tech.

Shop Owner · IN CONTROL

Fewer headaches

Every car and every step is traceable; revenue, work orders and satisfaction on one screen, with multi-store chains managed centrally.

Recent Updates · Sept 2026

QUICK CHECK
Quick Check
One sentence and a few photos: the file is opened, photos batch-recognised and an illustrated report generated with a login-free link
STANDARDS
Inspection Standards
Normal / warning / urgent criteria and reference photos for every part, editable per shop and shared with the report
KNOWLEDGE
Knowledge Lookup
Ask by voice or text for the criteria and get key points, photos and explainer videos, rewritten as an explanation for the owner
EV DRE
EV Fault-Tree Diagnosis
Evidence-based reasoning with a confidence level, listing what still needs measuring when evidence is insufficient
SEC.04 / AI EMPLOYEES
Product Core

Hire All 9 AI Digital Employees at Once

Covering every key role in the shop — on duty all year, consistent in every answer, better with every use.

01 / 09

AI Smart Receptionist

Listens to the owner, takes notes, opens a file on arrival.

02 / 09

AI Vehicle Inspector

Photo-based inspection of every area, auto-generated reports.

03 / 09

AI Fault Diagnostician

Finds the fault and its cause, recommends the repair.

04 / 09

AI Parts & Pricing Clerk

Calculates labor and parts automatically — transparent, evidence-based quotes.

05 / 09

AI Technician Assistant

Step-by-step repair guidance — even new hires do the job right.

06 / 09

AI QC Inspector

Item-by-item acceptance — nothing substandard leaves the shop.

07 / 09

AI Follow-up Specialist

Automatic follow-up after delivery — dissatisfaction caught early.

08 / 09

AI Renewal Specialist

Reminders before insurance expires, with a plan delivered in hand.

09 / 09

AI Marketing Specialist

Segments customers, runs campaigns — and attributes real store visits.

SEC.05 / EXPERIENCE
Product Experience

Great for Technicians, Car Owners and Bosses

Every role gets its own entry point: technicians work with precision, owners always stay informed, and the cloud console runs the whole shop on one screen.

LIVE DEMO · ONLINE

Product Test Entrances

No installation required — or scan to install the Android apps. Use the standard repair console as a technician or manager, the owner app for self-service diagnosis, the AI marketing agent to run customer campaigns, and the training platform for staff role-play.

Tip: choose “Product Demo” in the owner app. Use the test accounts provided by your contact for the standard repair console, the AI marketing agent and the training platform. Latest Chrome, Safari or Edge is recommended.
Technician App · TECHNICIAN

Multimodal Input — AI Helps Get the Job Done Right

  • Photos, video, voice, text and OBD data all feed directly into the AI
  • Hard cases go to the AI pipeline: several AI employees relay to deliver a diagnosis, repair plan and quote
  • Every repair step comes with standard guidance and safety notes, then hands off to QC automatically
Car Owner · APP + MESSAGING

A 24-Hour AI Service Agent in Your Pocket

  • No app required: send one message and the AI answers instantly
  • Maintenance due or insurance expiring — the AI reminds proactively, never intrusively
  • Urgent or unhappy customers are routed to a human advisor who sees the full conversation
  • Marketing messages are strictly opt-in — owners can switch them off anytime with one tap
Cloud Console · CONSOLE

Shop Management on One Screen

  • Daily revenue, work orders and customer satisfaction, aggregated in real time
  • See which step every car is at and where it is stuck — traceable anytime
  • Multi-store chains managed centrally: HQ sees the whole picture in one console
EV Program · EV READY

EV Battery-Motor-Control Inspection, Done in One Report

  • Dedicated inspection for battery, motor and controls — no more turning EVs away
  • Battery health and cell consistency explained in one report any owner can read
  • High-voltage safety checked item by item — printable, archivable, traceable
SEC.06 / DELIVERY
Flexible Delivery

A Fit for Small Shops, Big Chains and Dealerships

Four product forms, ready out of the box — no workshop retrofit, no IT hassle. One set of AI capabilities, four ways to go live: choose as needed, upgrade anytime.

// FORM 01WORKSTATION
AI Mobile Workstation

AI Mobile Workstation

Touchscreen unit + inspection camera + headset, on casters — moves with the job, covers every model.

// FORM 02PORTABLE
AI Box rugged tablet

AI Box · Rugged Tablet

Drop-, dust- and water-proof, technician app pre-installed — always at hand in the workshop.

// FORM 03NO DEVICE
Technician app and 24/7 owner app

Technician App · 24/7 Owner App

No equipment purchase needed — install on existing phones and start working: technicians follow the AI, owners check in anytime.

// FORM 04PRIVATE
Private deployment server rack

Private Deployment

The full system and data in the company’s own server room — data never leaves the enterprise. Built for large chains and groups.

PLAN A
Single-Shop Station
One device in the workshop — powered on and working the same day. Ideal for small shops
PLAN B
Phone-Only
Owner and technician apps — put AI to work without buying any hardware
PLAN C
Chain Cloud Platform
One console for all stores — HQ sees the whole picture, each store runs its own, per-store subscription
PLAN D
Private Deployment
The full system in your own server room — data never leaves the company. Built for large groups
SEC.07 / TRUST
Why It Works

Why Does the AI Understand Car Repair?

Three things working together: a thinking brain + a portable library + master technicians’ experience.

01 / BRAIN

A Thinking Brain

Understands questions and organizes answers like a senior advisor — it listens, sees and reads fault data.

02 / LIBRARY

A Portable Library

Repair manuals, shop standards and industry regulations on call — every answer sourced and grounded, never made up.

03 / LEGACY

Expert Knowledge Base

Veteran technicians become an expert knowledge base: hard-case know-how is reviewed and preserved with every entry traceable — experience no longer walks out the door, and the AI grows sharper with use.

Every diagnostic conclusion can show “what it is based on” — verifiable evidence that earns owners’ trust and gives shops confidence. The expert knowledge base becomes the shop’s digital asset: when a master technician retires or leaves, the experience stays in the system.

Compliance Built In — Every AI Employee Has an Identity

AIGC
AI-Generated Labels
Diagnoses, scripts and reports generated by AI carry a label, in line with generative-content labelling rules
CONSENT
Marketing Consent Trail
The consent text version and opt-out time are snapshotted with every outreach; owners can opt out at any time
REGISTRY
AI Agent Registry
Each of the nine AI employees has an identity card: duties, risk level and human sign-off points at a glance
RADAR
Policy Radar
Countdowns to regulatory milestones with to-dos, plus a built-in compliance self-check for shops

Data Safety Everyone Can Trust

ACCESS
Tiered Permissions
Technicians, managers and HQ each see their own scope — permissions decide who sees what
AUDIT
Full Audit Trail
Every query and every message is logged — anything can be traced when questions arise
PRIVACY
Auto Redaction
Outbound information automatically masks phone numbers and other sensitive content
PRIVATE
Fully Private Option
Data-sensitive companies can go private: system and data both live in your own server room
Core Product

AI Marketing Agent: Turning Customer Records into Real Visits

Shops do not lack customer records — they lack a way to turn those records into visits. Who to contact, what to say, and whether it actually brought anyone in: one digital employee handles all three. The AI drafts, a person approves, nothing is sent silently.

MODULES
5 Modules
Daily queue / Customers / Campaigns / Dashboard / Settings — the full private-domain workflow
COMPLIANCE
4 Pre-send Checks
Opt-outs stop instantly · max 2 per 30 days · quiet hours at night · consent logged
A / B
Two Message Variants
Each campaign ships an A and a B version; conversion decides what to send next
ZERO SETUP
No Install
Opens in any phone, tablet or desktop browser — no client to download

From Customer Records to Store Visits — a Nine-Step Loop

01Understand
Data IntakeWork orders & spend history · Excel import
→
Customer ProfileSpend history · due items · risk signals
→
SegmentationWho to contact right now
↓
02Plan & Draft
Monthly PlanPer segment · approved by the manager
→
Message DraftingRewritten per model and segment
↓
03Approve & Send
Daily QueueReleased one by one · editable or skipped
→
Compliance CheckOpt-out · frequency · quiet hours · log
→
OutreachThrough the channels the shop enabled
↓
04Measure
AttributionConversion rate and attributed revenue
Closing the loop: log a visit the moment the customer arrives and that profile updates immediately, recalibrating the next round of segmentation and messaging.

Three Roles: AI Drafts, the Manager Releases, the Customer Can Opt Out

Manager · APPROVE

Approve & Release

Every item in the daily queue is reviewed before it goes out — edit the message or skip it. Monthly plans and expiry campaigns only become tasks once approved, and the full customer table exports for the owner in one click.

Advisor · CUSTOMER CARE

Day-to-day Care

One page per customer: profile score, due items and risk signals, spend history and a suggested message. Log a visit the moment it happens and that customer’s profile updates immediately.

Customer · CONSENT

Informed & Opt-out

Owners can switch marketing notifications off in their own app, and the shop can mark anyone as no-contact. Opt-outs stop immediately, with a cap of two messages per 30 days, quiet hours at night and a consent record kept.

Product Line

AI Role-Play Training: Turning Mentor Coaching into Practice You Can Repeat and Measure

The training platform has three independent entrances — look up knowledge, take courses, practise scenarios. The AI plays the car owner, then scores the session on four dimensions, quoting the employee's own words as evidence with improvement advice. Five-level organisation permissions, shop-isolated data and configurable branding. Developed and in production trial.

ENTRANCES
Three Independent Entrances
Knowledge base (look up), learning centre (learn) and AI role-play (practise), with no forced order
SCENARIOS
5 × 6 × 3 Scenario System
Five owner personalities × six business scenarios × three difficulty levels; 30 built-in topics, all customisable
SCORING
Four-Dimension Scoring with Evidence
Product knowledge 40 / communication 25 / service attitude 20 / objection handling 15, quoting the employee's words
ORGANIZATION
Five-Level Permissions
Platform / brand / dealer / shop / employee; shop data stays isolated, upper levels see aggregates only

One Session, a Six-Step Loop

01Configure & Start
Configure ScenarioSet the owner role, rounds, difficulty, criteria and linked knowledge
→
Start TrainingScenario and knowledge snapshot saved · later edits never change this session's criteria
↓
02Role-Play
AI Owner OpensStates a need · one spoken line at a time · follows up naturally on the reply
→
Employee RespondsSpeech recognised, confirmed as text, submitted · no live correction mid-session
↓
03Score & Verdict
End & ScoreSwitches to assessor · weighted four-dimension score · employee's words as evidence
→
Report & VerdictReport + model phrasing · reaching the pass line counts as a formal pass (default 80)
Trust boundaries: scoring follows published knowledge; a snapshot is taken at the start for traceability; the AI owner may decline and declining is not failure; no numbers are invented without inspection data; if the model is unavailable the session falls back to rule-based reference and is marked as not counting.

Value on Three Levels: Staff, Shop, Brand Channel

Staff

Practise Any Time

No mentor time needed and no fear of mistakes in front of real customers; five owner personalities in rotation so objections and refusals are met in advance; every report points to the weak line and how to say it next time.

Shop

A Clear Onboarding Standard

Shorter ramp-up for new staff and less variation in reception quality; standard phrasing lives in the knowledge base and does not leave with people; managers coach from reports and dialogue replays.

Brand Channel

Comparable Across Shops

Template content captured once and pushed to all shops; pass rates and dimension trends comparable across shops; shop data isolated with aggregates upstream; activated by subscription and redemption codes for channel-scale rollout.

Suggested metrics: sessions and minutes per person · formal pass rate · four-dimension score trends · days to a new employee's first pass · knowledge lookups and shares · score gaps across shops on the same scenario. Speech currently relies on browser recognition and playback, scoring is text-only and the pass line needs calibration with real samples; start with pilot shops.
SEC.08 / PORTFOLIO
Product Portfolio

Two Core Products, Several Product Lines

The AI Repair Agent and the AI Marketing Agent are our two core products, both delivered and live. Built on the same AI foundation, the platform also extends into an omnichannel service CRM, AI customer service, role-play training, a tyre service agent, a standalone quotation agent and technology services — each delivered independently and combined as needed.

// CORE PRODUCT 01

AI Repair Agent

From check-in, inspection, diagnosis and quotation through repair, QC, follow-up, renewal and marketing, nine AI digital employees cover the full shop workflow — delivered as software and hardware in one, and the first product line to reach a commercial loop; a customised NEV brand-specialist edition is delivered and live.

See the product →
// CORE PRODUCT 02

AI Marketing Agent

Customer profiling and automatic segmentation, campaign plans and outreach copy generated for you, with attribution back to real store visits. Delivered as a standalone app, with profile export and historical data import; outreach requires customer consent and can be opted out at any time.

See the product →
// PRODUCT 01

Omnichannel Service CRM

An omnichannel customer-service CRM for repair shops, dealer groups and automakers: enquiries from phone, WeChat, web and app converge into one queue, with customer profiles, follow-up records and work-order flow managed in one place — sharing the same data as the AI digital employees, entered once and reused across the workflow, deployable per shop, per chain or across a manufacturer network.

// PRODUCT 02

24/7 AI Customer Service

Round-the-clock intelligent response: symptom enquiries, progress checks, maintenance and expiry reminders. Complex or escalated cases route to a human advisor with the full context attached.

// PRODUCT 03

AI Role-Play Training Platform

A staff-training platform for shops and training providers: look up, learn and practise in three entrances — the AI plays five owner personalities across six reception scenarios, then scores on four dimensions quoting the employee's own words with improvement advice; credits, completion badges and tiered dashboards across brand, dealer and shop levels; in production trial.

See product details →
// PRODUCT 04

AI Technology Consulting

AI adoption consulting for enterprises: scenario assessment and feasibility review, technology selection and architecture design, data and compliance boundaries, plus team training and hands-on implementation support.

// PRODUCT 05

Custom Product Development

Custom development on the GripMotion AI foundation: industry-specific agents and workflows, integration with existing systems, private deployment and long-term operations — engaged per project or by subscription.

// PRODUCT 06

Tyre Service Agent

A dedicated loop for tyre shops and chains: per-tyre photo recognition, tyre-age reading and rule-based verdicts, automatic repair-or-replace conclusions with quotes, handwritten sign-off, then job and QC ticks — in custom development.

// PRODUCT 07IN DESIGN

AI Quotation Agent (Standalone)

The quotation capability of the repair console as a standalone app for front-desk staff and service advisors: quote at check-in without a technician or inspection step. Shop catalogue, platform reference prices, vehicle-model templates and third-party parts platforms are unified into selectable price offers; purchase prices pass through the shop's mark-up rules before becoming sale prices, the owner confirms on their phone, and a confirmed quote moves into the repair console for the job — sharing one set of quotation data. Third-party platforms are accessed in two tiers, screenshot recognition and in-app lookup with the staff member's own account: query only, no re-distribution, no bypassing the platform's login.

Every product line shares the same AI foundation and expert knowledge base: clients can start with a single product and expand later, with data and knowledge assets accumulating in one system rather than being rebuilt each time.
SEC.09 / PARTNERSHIP
Win-Win · Partnership

An Open Platform with a Clear Partnership Framework

GripMotion provides the platform and product foundation; partners focus on industry scenarios. Whether a partner contributes customer resources, channel networks or domain expertise, a well-defined framework governs both contribution and return.

// PARTNER 01Channels

Channel & Industry Partners

For distributors, chain groups, industry associations and hardware ecosystem partners: partners contribute market access and customer resources, while GripMotion provides the product and technology — expanding the market together through revenue sharing and joint delivery.

// PARTNER 02Co-Creation

Scenario Co-Creation

For enterprises with real business scenarios: engagement begins with a complimentary assessment and a small-scale pilot, proceeding to commercialization once results are validated. Proven scenarios can be replicated at scale, with scenario partners benefiting first.

// PARTNER 03Investors

Investment Partnership

The auto-repair scenario has reached a commercially validated loop; multi-vertical replication and international expansion are underway. Investors aligned with the vertical AI agent platform thesis are welcome to make contact — the business plan is available upon request.

All partnership terms are formalized in written agreements: clearly defined revenue sharing, transparent data boundaries and explicit allocation of responsibilities safeguard the interests of every party and support long-term, stable collaboration.

Validate the Platform
in Your Business Scenario

Repair shops and chain groups planning to adopt AI repair agents, and enterprises building AI agent applications for their own industries, are invited to evaluate the product through the test access. The standard repair console and the owner demo environment remain available.